Gear West ships purchases using UPS, FedEx, and USPS. We make every effort to get your order out as quickly as possible. Some products including skis may take longer to process depending on the shop services required.

NO HASSLE RETURNS!

We want you to be happy with your purchase from Gear West, and if for any reason you need to return or exchange an item we want to make it as easy as possible for you to do so.

RETURN/REFUND POLICY
- Items must be returned within 30 days of purchase. Store credit may be given after 30 days.
- Items must be in new and unused condition and must be returned with all original packaging.
- Clothing items (shoes, boots, and apparel) must be clean and unworn with all original hang tags still attached.
- Partial store credit may be issued if product is returned in used condition or if not returned with original packaging.
- Returns of mounted skis will be charged a 25% restocking fee. Service (mounting, grinds, hotboxes, etc.) will not be refunded.
- If you have any questions please call us toll free at 1 (877) 473-GEAR (4327).
- Gear West does not issue shipping labels or credit shipping costs.

HOW TO RETURN/EXCHANGE AN ITEM
- Pack returned items with original packaging and ship via UPS, Fedex, or USPS insured mail, and include Attn: Returns on the label (see more below)
- If your purchased was completed using a gearwest.com account, you can sign into your account and request a return or exchange. You will be asked to provide an explanation for your return.
- If you made your purchase over the phone or as a guest, please return the item with the receipt, and give a brief explanation for your return and if you are requesting a refund or exchange.
- Return to the address below with your return address shown on the outside of the package:

    Gear West
    Attn: Returns
    1786 W Wayzata Blvd   Suite B
    Long Lake, MN 55356

PRICING DISCLAIMER
Gear West Ski & Run strives to give you an easy-to-use site that provides accurate content, including product information, policies, pricing, and visual displays which are shown for representational purposes only. All pricing is subject to change without notice. For all prices, products, and offers, Gear West Ski & Run reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors, closeouts, specials, and other extenuating circumstances. Pricing changes may occur frequently. As a result of this and the fact that we are human, the documents and graphics published on this site may at times contain errors. We are not responsible for typographical errors or technical inaccuracies and reserve the right to refund any money received on any discrepant order.

Please do not hesitate to drop us an email (info@gearwest.com) or give us a call with any questions:
Local: 952-473-0377
Toll Free: 877-473-GEAR (4327)

Gear West will meet or beat any advertised price on any product we sell. If you are about to make a purchase and discover a lower advertised price offered by a competitor on the same available brand and model, let us know and we'll match that price on the spot.

How Price Matches are Handled:
Simply call us at 1-877-473 GEAR (4327) or send us an email info@gearwest.com with the product you are interested in and where we can find the lower advertised price.

Conditions:
The item must be exactly the same model and color, and be currently available in your size from the retailer whose price you would like us to match.

Exclusions:
The Gear West Price Guarantee does not apply to competitors' free offers, coupon codes, member discounts, limited-quantity items, open-box items, clearance and Outlet Center items, mail-in incentives, financing or bundle offers, or items for sale on Auction sites. The policy does not apply to typographical errors or a competitor's price that results from a price match. We are unable to price match companies that are not based in the US. Price matching is subject to the discretion of Gear West.