Your Personal Information
In order to provide you with the best experience possible, GearWest.com automatically collects information about your browsing habits while you remain on our web site. This may include any pages you visit, actions you take (such as adding a product to your cart or selecting a filter in a category), technical information reported by your web browser (such as browser name and version), and any search terms used while on GearWest.com. This information may be shared with a small number of third party tools, but will never be sold or shared with any third party except when that party is using that data solely on the behalf of Gear West. This information will also not be able to personally identify you.
Additionally, GearWest.com will store any information you voluntarily provide, including while registering as a user, filling out any form on GearWest.com, and while proceeding through the online checkout process. Any voluntarily provided information is stored independently of the information collected automatically and will never be shared with any third party, except credit card information, which is shared with and stored by our credit card processor, Authorize.net. We do not store credit card data anywhere on the GearWest.com server. We use a secure connection to transmit all authentication information and credit card data.
GearWest.com and Cookies
GearWest.com and Email Addresses
GearWest.com requires that you supply your email address as part of our online checkout process; this email is used solely to provide you with confirmation, order tracking, and other information regarding your specific order, and will not be added to any of our promotional email lists unless you explicitly opt in to receive these emails. If you do choose to opt in to one or more of our promotional lists, be aware that these lists will never be shared with any third party and you may opt out of them at any time via a link provided at the bottom of every email or by calling us at 877-473-4327.
Requests for Information
Upon request, Gear West will provide customers a description of the specific information we have stored about them, including a transaction history, mailing and billing addresses, and any other personal information on file. To verify your identity, this request must come from an email address or phone number you have previously provided us.
Changes to this Policy
Summary of Changes
This policy was last updated January 19th, 2015. This update made extensive wording changes to better clarify what data GearWest.com collects and how it is used as well as outlining additional actions users can take to protect their data and control its usage.