Gear West Expert Staff
At Gear West, we live the lifestyle from Nordic skis, downhill skis, snowboarding, biking, and running. Therefore, we intimately know the products we sell…what works and how it works. We guide you to the experience you seek and suggest the right product for your interests, skill level and pocketbook.
Gear West Price Match
Gear West will meet or beat any advertised price on any product we sell. If you are about to make a purchase and discover a lower advertised price offered by a competitor on the same available brand, model and size, contact us. We will match that price on the spot. Should you find a lower price on identical product within 20 days of purchase, Gear West will refund you the difference! (refund will be processed in a form of store credit) Price Match Guarantee
Gear West Satisfaction
We want you happy! If you are not 100% pleased with your product or service from Gear West, please let us know! We offer you a 15-day money back guarantee on products purchased, up to a 30-day credit on returned products (re-saleable as new with box and tags) and a 30-day satisfaction guarantee on our services* performed. Bikes/Skis/Snowboards product and special-order products will be refunded as in-store credit. * Services will be redone to your satisfaction. *sale items N/A
Gear West Fit
We feed YOUR dream by guaranteeing your Fit. We guarantee that through our wisdom, gear selection and value you will leave excited and ready to use the products you need to pursue your passions. Whether you are buying new skis/bikes/snowboards/run shoes, clothing or useful accessories, our seasoned staff will answer questions and help you select the proper gear. Whatever your adventure or dream holds, we make sure you’re happy and comfortable from head to toes, our fitters can help in store and online.
Gear West Professional Services
We are trained to do the work. Professional bike assembly, bike repairs, bindings installation on new skis (cross country or downhill), waxing and tuning skis, semi-custom insole and boot fitting, cutting poles to proper sizes, gait analysis – we specialize in servicing your current product or Gear West new product to meet YOUR needs.